Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install the Data Collection Pack for ITSM

To enable the Data Collection Pack, you must activate Data Collection jobs.

Before you begin

Role required: Impact users

Procedure

  1. Navigate to the Impact workspace on your instance.

  2. Navigate to All > Impact > Configuration > Value PA Data Collection Jobs.

  3. Select Value PA Data Collection jobs.

  4. Search for and select the following:

    • Impact VM - ITSM - Monthly Data Collection
    • Impact VM - ITSM - Historical Data Collection

Parent Topic:Impact Value Management Data Collection Content Pack for ITSM