Install the Data Collection Pack for ITSM
To enable the Data Collection Pack, you must activate Data Collection jobs.
Before you begin
Role required: Impact users
Procedure
Navigate to the Impact workspace on your instance.
Navigate to All > Impact > Configuration > Value PA Data Collection Jobs.
Select Value PA Data Collection jobs.
Search for and select the following:
- Impact VM - ITSM - Monthly Data Collection
- Impact VM - ITSM - Historical Data Collection
Parent Topic:Impact Value Management Data Collection Content Pack for ITSM