Impact Value Management Data Collection Content Pack for ITOM

Install and configure the Data Collection Content Pack for ITOM.

Perform the steps in the following order:

1. Install the Data Collection Pack for ITOM
2. Configure Data Collection for ITOM
3. Activate Data Collection for ITOM
4. Review ITOM artifacts

You can also modify the configuration at any point, and maintain customizations when you are ready to upgrade. For more information, see Upgrading the Data Collection Content Pack and Modifying the Data Collection configuration.

• Install the Data Collection Pack for ITOM
  To enable the Data Collection Pack, you must install dependent plugins and activate Data Collection jobs.
• Configure Data Collection for ITOM
  Configure Data Collection for ITOM.
• Activate Data Collection for ITOM
  Activate the Data Collection Pack for ITOM after you enable and configure it.
• Review ITOM artifacts
  The Data Collection app contains a pre-build data metric structure for the ServiceNow Performance Analytics application and includes artifact types.

Parent Topic:Enable data collection for Value Management