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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Strategy Accelerators

Use Strategy Accelerators to go deeper on organizational and governance general guidelines with the ServiceNow platform and upskill your team to maintain business performance and drive success.

Accelerators available in each package

Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:

- ✓ = Common standardized feature set

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Green check mark icon = Includes unique accelerator-specific features
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Blue plus sign icon = Includes additional unique accelerator-specific features
AcceleratorGuided packageGuided +Strategic ValueAdvanced packageTotal packageIntegrated SuccessOn-Demand
Adopt AI Governance  
Center of Excellence & Innovation Design 
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|Center of Excellence and Innovation Maturity Assessment Accelerator| |✓|✓|✓|✓| | |Champion Engagement| |✓|✓|

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|Citizen Development Program Design| |✓|✓|✓|✓| | |CoEI Influencing Funding Strategy| |✓|✓|✓|✓| | |CSM - Maturity Assessment| |✓|✓|✓|✓| | |Develop Partner Strategy​| |✓|✓|

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|Foundations of AI Governance| |✓|✓|✓|✓| | |HRSD Maturity Assessment| |✓|✓|✓|✓| | |IRM Maturity Assessment| |✓|✓|✓|✓| | |ITOM Maturity Assessment| |✓|✓|✓|✓| | |ITSM Maturity Assessment| |✓|✓|✓|✓| | |LSD Maturity Assessment| |✓|✓|✓|✓| | |OCM: Preparing for Change| |✓|✓|✓|✓| | |OCM: Managing Change| |✓|✓|✓|✓| | |OCM: Reinforcing and Sustaining Change| |✓|✓|✓|✓| | |Portfolio Governance​| |✓|✓|✓|✓| | |PPM Maturity Assessment| |✓|✓|✓|✓| | |ServiceNow Governance| |✓| |✓| |

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|SAM Maturity Assessment| |✓|✓|✓|✓| | |Staffing and Roles Review​| |✓|✓|✓|✓|

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|Stakeholder Path to Value| |✓|✓|✓|✓| | |Strategy Governance​| |✓|✓|✓|✓| | |Success Readiness Assessment (SRA)| |✓|✓|✓|✓| | |Vision and Strategy| |✓|✓|✓|✓| |

Note: The On-demand Accelerators are also available for Guided customers.