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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Cancel existing appointments

Cancel existing appointments on behalf of the consumer user.

Before you begin

Role required: sn_vaccine_sm.clinician

Procedure

  1. Navigate to All > Vaccine Administration Management > Agent > Search Assist.

  2. Select Appointment.

  3. Search for the vaccination appointments using the appointment code or contact, and click Search.

    You can find the vaccination records under Vaccination Tasks.

  4. Select the user record that you want to cancel, and click Cancel Appointment.

What to do next

Reschedule existing appointments.

Parent Topic:Manage user appointments as a clinician or a vaccine agent