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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Vaccine Administration Management dashboard

Use the Vaccine Administration Management dashboard to view vaccine appointments by day, week, and month. You can view scheduled, completed, and no-show appointments, as well as filter appointments by the vaccine center, date, method, and clinician.

Required ServiceNow AI Platform roles

  • The sn_vaccine_sm.report_manager role is required to view and edit the dashboard and reports.
  • The sn_vaccine_sm.report_viewer role is required to view the dashboard and reports.

Access the Vaccine Administration Management dashboard

To open the dashboard, navigate to Vaccine Administration Management > Dashboard.

Use cases

For examples of how different people in your organization would use this dashboard, see these use cases.

UserDashboard use
Vaccine Administration Management dashboard managerCan view and edit the Vaccine Administration Management dashboard.
Vaccine Administration Management dashboard viewerCan view the Vaccine Administration Management dashboard.

Reports

TitleTypeSource tableDescription
Scheduled AppointmentsSingle Score
Image omitted: icon-single-score-report.png
Single score icon.
Vaccination Task \[sn\_vaccine\_sm\_task\]Number of scheduled appointments.
Completed AppointmentsSingle Score
Image omitted: icon-single-score-report.png
Single score icon.
Vaccination Task \[sn\_vaccine\_sm\_task\]Number of completed appointments.
No-Show AppointmentsSingle Score
Image omitted: icon-single-score-report.png
Single score icon.
Vaccination Task \[sn\_vaccine\_sm\_task\]Number of users who fail to turn up to the scheduled appointments.
Appointments TrendingColumn
Image omitted: icon-column-report.png
Column report icon.
Vaccination Task \[sn\_vaccine\_sm\_task\]Segregation of number of scheduled, completed, and no-show appointments.

Filters

NameFilter typeUI control typeDescription
Vaccine CenterReferenceSelect Multiple InputFilter the report results based on the selected vaccine center.
DateDateSelect Single InputFilter the report results based on the selected date.
MethodReferenceSelect Multiple InputFilter the report results based on the selected vaccine method.
ClinicianReferenceSelect Multiple InputFilter the report results based on the selected clinician.

Parent Topic:Using Vaccine Administration Management