Set up Workspace for addressing healthcare-related requests
Set up Healthcare Workspace to enable healthcare agents to view patient information and manage healthcare-related cases.
| Task | Description |
|---|---|
| Configure patient information in Healthcare workspace. | Configure the Patient information related list inHealthcare workspace used by healthcare agents. |
| Display patient information on a healthcare case. | Enable healthcare agents to view relevant patient information within a healthcare case. |
Note: For more information about the tasks required for setting up Healthcare workspace for agents, see Setting up your Configurable Workspace.