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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Patient table

The Patient [sn_hcls_patient] table stores the details of a patient in your healthcare organization.

Key features

  • Extends the Consumer profile [sn_csm_consumer_profile] table.
  • Stores details of a patient, the central object in the Healthcare and Life Sciences data model.
  • Stores basic patient information including first name, last name, date of birth, gender, primary and secondary emails, home, work and mobile phones.
  • Includes the consumer attribute associated with the patient that is a reference to the Consumer [csm_consumer] table. A Consumer record is automatically created when a patient is created in the Patient [sn_hcls_patient] table.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

FieldData typeDescription
Birth placeReferenceBirth place of the patient.
Date of birthStringBirth date of the patient.
DeceasedTrue/FalseOption to indicate the patient is deceased.
Deceased date/timeDate/TimeDate and time of patient's death.
EthnicityChoice listEthnic group the patient identifies with. The following types are available by default: - Hispanic or Latino - Not Hispanic or Latino - Unable to report due to do policy/law
First nameStringFirst name of the patient.
GenderChoice listGender of the patient. The following types are available by default: - Female - Male - Non binary - Not disclosed - Other
Guarantor idStringIdentifier that applies to a person who is responsible for paying all charges for services ordered on behalf of the patient
Home phoneStringHome phone number of the patient.
Interpreter requiredTrue/FalseOption to indicate that an interpreter is needed during patient interactions.
Is DOB estimatedTrue/FalseOption to indicate the date of birth \(DOB\) of the patient is an estimated value.
Language codeReferenceRepresents the preferred language of interaction for the patient.
Last nameStringLast name of the patient.
Marital statusChoice listMarital status of the patient.
Middle nameStringMiddle name of the patient.
Mobile phoneStringMobile phone number of the patient.
OccupationStringOccupation of the patient.
NameStringName to identify the patient.
NumberString

Alpha-numeric profile identifier of the patient.

The value is auto-generated and is incremented every time you add a new patient to an instance. The initial value for the Number field is PAT00001001.

Note: To customize the number, define the auto-numbering format for the Patient [sn_hcls_patient] table. For more information, see Add auto-numbering records in a table.

Preferred communication channelChoice listPatient's preferred communication channel, including email, phone, or chat. The value is dependent on the value entered in the Preferred communication method field.
Preferred communication methodChoice listPatient's preferred communication method, including email, text, or phone.
PrefixStringPart of the patient name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the start of the name. For example, Mr. or Mrs.
Primary emailStringEmail address of the patient to which any correspondence is sent.
RaceChoice listRace of the patient. The following types are available by default: - American Indian or Alaska Native - Asian - Black or African American - Native Hawaiian or Other Pacific Islander - Other Race Unable to report due to do policy/law - White
Research consent givenTrue/FalseOption to indicate that the patient has given consent to take part in research programs.
Secondary emailStringAlternative email address of the patient.
SMS consent givenTrue/FalseOption to indicate that the patient has given consent to be communicated with via SMS. Protected health information is shared only if indicated.
SourceReferenceSource system details of an external healthcare system in a ServiceNow instance.
SuffixStringPart of the patient name that is acquired as a title due to academic, legal, employment or nobility status, and that appears at the end of the name. For example, MD or PhD.
Work phoneStringWork phone number of the patient.

Parent Topic:Healthcare and Life Sciences data model tables