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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Healthcare organization table

The Healthcare organization [sn_hcls_organization] table stores the details of a healthcare organization in your ServiceNow instance.

Key features

  • Models healthcare organizations of different types including providers and payers.
  • Other healthcare organizations can be nested within while also being associated with multiple healthcare locations.
  • When a healthcare organization is created, an associated business location is also created with the same name that references the healthcare organization.
  • Contains the Business location field, which references the CSM business location [sn_csm_business_location] table.
  • To associate healthcare organizations with healthcare locations, see Associate healthcare locations with a healthcare organizations.

For more information on how healthcare locations and healthcare organizations function, see Setting up healthcare locations and healthcare organizations.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

FieldData typeDescription
Business locationReferenceThe associated business location. References the CSM business location \[sn\_csm\_business\_location\] table.
IdentifierStringThe unique identifier of the healthcare organization.
NameStringName to identify the healthcare organization.
NumberStringID number generated for this healthcare organization record. This field is read-only.
Organization typeChoice listType of healthcare organization you represent. The following types are available by default: - Clinical research sponsor - Community group - Educational institute - Government - Healthcare provider - Hospital department - Non-healthcare business - Organizational team - Other - Payer - Pharmaceutical company - Religious institution
ParentReferenceParent organization associated with the organization.

Parent Topic:Healthcare and Life Sciences data model tables