Configure a privacy policy for managing patient consent
Configure a privacy policy for effectively managing patient and member consent to a healthcare request.
Before you begin
Role required: sn_hcls.admin or admin
Procedure
Navigate to All > HCLS Service Management > Administration > Privacy Policy.
In the Policies list, click New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Number | Alpha-numeric profile identifier of the policy. The value is auto-generated and is incremented every time you add a new policy to your ServiceNow instance. The initial value for the Number field is POL00001000. Note: To customize the number, define the auto-numbering format for the Policy [sn_hcls_policy] table. For more information, see Add auto-numbering records in a table. |
| Policy category | This field should be set to Registration. |
| Policy type | Type of the policy. A policy is one of the following types:
With the Document template policy type, a to-do item is created for the patient to sign the consent form. |
| Validity duration \(in days\) | Number of days the policy is valid for after a patient signs the policy. |
| Active | Option for enabling the privacy policy. |
| Scope | Type of consent included in the policy.For privacy consent, select Privacy consent. Else, this field should be left empty. |
| Document template | Document template to generate standard letters or documents associated with the policy. This field is used only when the Policy type field is set to Document template. Note: You can associate only one active policy with a document template. For more information, see Configure document templates for Healthcare and Life Sciences Service Management Core. |
| External policy link | External reference to the policy included in a consent scope. |
| Policy name | Name to identify the policy. |
| Policy content | Content of the policy that should be read and accepted by the Patient Portal users at the time of registration. |
- Click Submit.