Healthcare case table

The Healthcare case [sn_hcls_case] table is an abstract table and is extendable that stores healthcare-related cases.

Key features

• Extends the Case [sn_customerservice_case] table to store all healthcare cases associated with a patient. For more information, see, Tables installed with Customer Service Management.
• Includes the Patient field as an optional field anda reference to the Patient [sn_hcls_patient] table. For more information, see Patient table.
• Enables healthcare case types including drug program enrollment, clinical trial enrollment, billing inquiry, and patient appointment request.

Role required to configure the table: sn_hcls.admin.

For more information, see Healthcare and Life Sciences data model.

Parent Topic:Healthcare and Life Sciences data model tables