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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an Operational rounding task plan

Create a new task plan using the Operational rounding playbook.

Before you begin

Role required: sn_hco_orc.loc_support_agent or sn_hco_orc.plan author

About this task

Procedure

  1. Navigate to CSM/FSM Configurable Workspace > Task Plan Templates > All Task Plans > New.

  2. In Create new task plan, select Operational Rounding.

  3. Select Create plan.

  4. Complete the playbook stages that follow.

What to do next

Input plan details into the Operational Rounding playbook