Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Care Team Operations for Healthcare IT case table

The Care Team Operations for Healthcare IT Case [sn_cto_hcit_case] enables streamlined support for operational healthcare IT use cases.

It extends the Healthcare Operations Core case table.

FieldDescription
Case numberThe case number for this healthcare IT case. Generated automatically upon creation.
Incident numberGenerated automatically from the healthcare IT case.
Requesting organizationThe organization associated with the requesting user.
Opened byThe user who created the healthcare IT request.
StateThe current state of the healthcare IT case. Syncs with the incident automatically.
Supporting organizationThe supporting organization responsible for the incident.
Assignment groupThe assignment group designated for the fulfilment of the associated incident.
Assigned toThe user assigned to fulfill this incident.
OpenedDate and time healthcare case was opened.