Modify state decision tables in Care Team Operations for Facilities
Use Decision Builder to change the state mappings for cases and incidents work orders in Care Team Operations for Facilities.
The Healthcare Facilities case state sync map displays all current mappings between Healthcare Facilities case and work order states.
To modify these state mappings, see .
To learn more about decisions tables, see and .
The source table aligns with the input state and the destination table aligns with the output state.
These values can be found in the Dictionary Entry for the State field.
Healthcare Facilities case state default values
| Label | Value |
|---|---|
| Canceled | 7 |
| Open | 10 |
| Closed | 3 |
| Awaiting info | 18 |
| New | 1 |
| Work in Progress | 2 |
| Resolved | 6 |
Work Order state default values
| Label | Value | Sequence |
|---|---|---|
| Canceled | 7 | 10 |
| Assigned | 16 | 6 |
| Awaiting Approval | 11 | 1 |
| Draft | 1 | 0 |
| Closed Incomplete | 4 | 9 |
| Qualified | 10 | 4 |
| Closed Complete | 3 | 8 |
| Awaiting Qualification | 15 | 3 |
| Scheduled | 12 | 5 |
| Approved | 13 | 2 |
| Work in Progress | 18 | 7 |