Skip to content
Release: Australia · Updated: 2026-04-21 · Official documentation · View source

Components installed with Care Team Operations for Environmental Services

Several types of components such as tables, user roles, and business rules are installed when you activate the Care Team Operations for Environmental Services plugin.

Table nameDescription
Healthcare EVS case [sn_cto_evs_case]Abstract case type that provides a foundation to extend from when building your own operational request types.
Role nameTitleDescription
sn\_cto\_evs.adminAdminConfigures all application setup data for Care Team Operations for Environmental Services.
sn\_cto\_evs.viewerCase viewerViews EVS cases and all HCLS foundation data.
sn\_cto\_evs.loc\_support\_agentEnvironmental Services support agentViews and resolves EVS cases assigned to their teams.
sn\_cto\_evs.loc\_contributorLocation contributorCreates EVS cases and reports, views, tracks, and responds to EVS cases.Note: This role is automatically inherited into the Care Team Member role when the Care Team Operations for Environmental Services plugin is installed.
sn\_cto\_evs.loc\_managerLocation managerViews and resolves EVS cases assigned to their teams as a location manager.
NameDescription
sn_cto_evs.EVSCaseService script for EVS cases.
sn_cto_evs.EVSCaseDAOData access object (DAO) class for EVS cases.
sn_cto_evs.EVSCaseActionUtilUtility class for EVS case actions.
sn_cto_evs.EVSCaseAJAXAJAX handler for EVS case client-side interactions.
sn_cto_evs.EVSConstantsConstants used across EVS case scripts.
IntegrationDescription
Care Team Mobile (com.sn_cto_mobile)Adds mobile screens, push notifications, and navigation support for EVS cases in the Care Team mobile app.
Semantic Search (com.glide.ais.semantic_search)Enables AI-powered semantic search for EVS cases.