Add custom record producers to the service catalog in Care Team Operations for Biomed

Add custom record producers you have configured into service catalogs in Care Team Operations for Biomed.

Before you begin

Role required: admin

Procedure

1. Navigate to All > Record Producers.

2. Select New.

3. Set the table name to Healthcare Biomed Case [sn_cto_biomed_case].

4. In the Accessibility tab, set Catalogs to Biomed service.

5. Set the Category field to the desired service category.

6. Add in the following common variable sets.

   Title	Description
   Description set	Contains the short description and description fields.
   Care Team Portal Asset Model Set	Contains a reference to the asset model.
   Care Team Portal Asset Tag Set	Contains the asset tag or serial number and the identified asset. Used in combination with the catalog client script to identify the asset by its asset tag or serial number and sets the reference field to the asset.
   Requesting unit set	Contains the requesting service organization.
   Urgency set	Contains the urgency field.

7. Recommended - Add in the following catalog client scripts.

   Catalog client script	Description
   Populate biomed service session params	Allows tokenized data to be captured when launched inside of Epic Hyperspace when reporting other biomed issue.
   Clear location on unit change	Clears the location field when the requesting unit is changed so that only locations associated with the current unit are shown.
   Clear location on asset change	Clears the location field when the asset is changed so that only locations associated with the current asset are shown.
   Populate med device session params	Allows tokenized data to be captured when launched inside of Epic Hyperspace when reporting a medical device issue.
   Populate phone number on user selection	Populates phone number when a contact person is selected.
   Update biomed service description	Aggregates the contact person information and appends it to the case description when reporting other biomed issue.
   Update contact on unit change	Clears contact person field when the unit is changed so only contact persons associated with the new unit are shown.
   Update medical device issue description	Aggregates the contact person information and appends it to the case description when reporting a medical device issue.

8. Fill in other fields as needed.

9. Select Save.

Result

You have created a custom record producer for use with Care Team Operations for Biomed.