Exploring Care Team Portal

Learn how the Care Team Portal centralizes operational issue reporting for care teams and integrates with the support departments that resolve those issues.

Care Team Portal overview

The Care Team Portal gives care team members a single place to report and track operational issues without leaving their clinical workflow. Care teams can submit support requests, view the status of in-flight requests, manage team membership, and find self-service knowledge articles, all from one portal.

The portal can be used as a standalone Service Portal experience or embedded in Epic Hyperspace via Hyperdrive so that clinicians launch it from inside their EMR.