Skip to content
Release: Australia · Updated: 2025-07-31 · Official documentation · View source

Configure PaCE Restricted Caller Access Privileges (RCA)

Define cross-scope access to an application, application resource (such as an access control role, a business rule, a UI action, or a script include), or event. You can use a requested RCA to grant store apps access to protected resources in the ServiceNow AI Platform.

Before you begin

Note: This may have configuration implications across all ServiceNow applications in your instance. Verify the RCA settings of other applications after completing this procedure.

Role required: admin

Procedure

  1. In the PaCE workspace, navigate to All > Policies > My Policies.

  2. Select New > New blank policy.

  3. Enter a Policy name, then select Save.

  4. Navigate to System Application > Application Restricted Caller Access Privileges

  5. In Application column filter, enter =Policy as Code Engine.

  6. In the Source Scope column filter, enter =Service Applicant Program Management, and run the filter.

  7. Open each record and change the value of Status field to Allowed.

  8. Select Submit.

Parent Topic:Configure PaCE Eligibility Framework Engine for use with Grants Management

Previous topic:Map an PaCE eligibility policy to a grant model using Grants Management Eligibility Framework

Next topic:Configure the Smart Assessment Engine for Grants Management