Skip to content
Operational Resilience › Governance › Risk › and Compliance
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Managing Operational Resilience

Starting with GRC version 16.x.x, a new workspace has been introduced for the GRC: Operational Resilience application. You can use Operational Resilience Workspace for managing your resilience tasks and monitoring the resilience metrics from a single dashboard.

Overview of Operational Resilience Workspace

Operational Resilience Workspace provides a single-pane view for an improved User Experience (UX) and a simplified user journey. The highlights of Operational Resilience Workspace are as follows:

  • Configure the resilience tasks by using the interactive forms.
  • Visualize the resilience metrics on the dashboard.
  • Track the risks, controls, and issues from the GRC applications on the related tabs in the Service form.
  • Remediate the incidents, outages, vulnerabilities, and change requests for a business service.

You can view the data visualization components of the resilience metrics on the following pages:

  • Home page: The Home page displays the status of the services and the pillars on the dashboard.
  • Tasks page: The Tasks page displays your individual tasks and your team's tasks on the dashboard.
  • List page: The List page displays the configurable resilience tasks, such as the importance and impact tolerance assessment or a scenario analysis in the list format.

The Home page, Tasks page, and List page are displayed in the following examples.

Image omitted: home-page.png
Home page.
Image omitted: tasks-page.png
Tasks page.
Image omitted: list-page.png
List page.

Roles required to access Operational Resilience Workspace

You can access Operational Resilience Workspace with the following user roles:

  • Operational Resilience administrator [sn_oper_res.admin]
  • Operational Resilience manager [sn_oper_res.manager]
  • Operational Resilience user [sn_oper_res.user]

Note: For information on the administrative tasks, see Completing general administrative tasks.

Configurable features in Operational Resilience Workspace

You can configure the following Operational Resilience features in Operational Resilience Workspace:

  • Importance and impact tolerance assessments
  • Scenario analyses
  • Self-attestations
  • Business services
  • Operational vulnerability