TPRM issue summarization skill
The issue summarization skill in Now Assist for Third-party Risk Management (TPRM) uses generative AI to create concise summaries of vendor-related issues, helping assessors quickly review risk details, improve consistency, and accelerate remediation.
Overview of an AI-generated issue summary
If you have the Third-party assessment reviewer [sn_vdr_risk_asmt.vendor_assessment_reviewer] role, you can create a summary for an issue. You can learn the details of a third-party risk issue from the summary generated by the TPRM issue summarization skill. By reading the issue summary, you can get an overview of vendor-related issues that are often high in volume. By default, issues in all states are eligible for summarization.
To learn more about how you can summarize an issue, see Generate a summary of a TPRM issue.
Benefits of summarizing an issue
- Provides a concise view of vendor risk details by extracting key information from complex records.
- Helps reduce the effort required to review full issue documentation while retaining essential context.
- Promotes uniform remediation guidance and aids in prioritizing multiple risk items.
Components of an issue summary
After generating a summary for an issue, the summary displays the following sections:
- Issue summary
- Resolution
- Related tasks
- Key takeaways
The following table provides more information on the sections associated with an issue summary:
| Section | Description |
|---|---|
| Issue summary | A concise overview of the issue, including context, impact, and vendor details. |
| Resolution | Steps taken or planned to remediate the issue and resolve associated risks. |
| Related tasks | Linked tasks or actions required to complete remediation or follow-up. |
| Key takeaways | Critical insights, lessons learned, or important notes for future reference. |
The following fields are used to generate issue summaries:
- Short description
- Description
- State
- Priority
- Assigned to
- Recommendation
- Explanation
- Applies to
- Third party
- Engagement
- Assessment
- Related tasks
Note: Summaries are generated based on prompts configured for the issue summarization skill. For more information, see Activate the TPRM issue summarization skill.
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