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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Roles installed with Privacy Management

The GRC: Privacy Management application installs the roles for the privacy analyst, the privacy manager, and the privacy administrator to perform their respective tasks.

Role title \[name\]DescriptionContains roles
Privacy Analyst\[sn\_privacy.analyst\]Privacy analysts are responsible for managing the privacy compliance posture of the processing activities owned by them.​ They perform the following tasks:- Assess the processing activities regularly by sending and reviewing privacy impact assessments​. - Work with the management and business users to identify and manage controls related to a processing activity​. - Manage and resolve the concerns of business users about compliance-related issues and policy exceptions​. - Test and monitor control effectiveness​. ​- sn\_grc\_workspace.task\_reader - sn\_risk\_advanced.ara\_approver - sn\_risk\_advanced.ara\_assessor - sn\_risk.user - sn\_compliance.user - sn\_privacy\_case.privacy\_case\_analyst
Privacy Manager\[sn\_privacy.manager\]Privacy managers are responsible for managing the overall organization level privacy compliance posture.​ They perform the following tasks:- Develop and implement privacy regulations, authority documents,​ and policies. - Review privacy regulatory requirements and policies​. - Design and monitor controls to deal with violations of privacy regulations and internal policies.​ - Plan privacy programs and scope entities. - Creating privacy impact assessment templates.​ - Continuously monitor control effectiveness and recommend effective improvements. - ​ Supervise the privacy compliance team.​ - Report to management and the Board of Directors on compliance posture​. - Discover who is implementing privacy regulation for the first time in their organization.- sn\_compliance.manager - sn\_privacy.analyst - sn\_risk.manager - sn\_grc\_workspace.task\_admin - sn\_compliance.attestation\_creator - sn\_grc\_reg\_change.manager - sn\_privacy\_case.privacy\_case\_manager
Privacy Admin\[sn\_privacy.admin\]Privacy administrators administer the privacy policy and compliance management. ​ Users assigned this role are responsible for configuring privacy management solutions as per the privacy team's requirements.​ They perform the following tasks:- Configure privacy impact assessments and automated flows to trigger assessments​ - Configure rules to auto-create processing activities ​out of privacy screening assessments. - Monitor the ServiceNow AI Platform dependencies with other applications and modules. - Can read the scripts under Processing activity script configurations related list. ​- sn\_privacy.manager - sn\_risk\_advanced.ara\_admin - sn\_compliance.admin - sn\_privacy\_case.privacy\_case\_admin
Privacy assessment responder \[sn\_privacy.assessment\_responder\]Privacy assessment responders can respond to the privacy assessments as key stakeholders. They can also raise privacy requests from the portal.- sn\_grc\_workspace.task\_reader - canvas\_user
Privacy business user \[sn\_privacy.business\_user\]Privacy business users can edit the assigned processing activities in the Discover state, and also respond to the assessments.- sn\_grc\_workspace.task\_reader - canvas\_user - sn\_privacy\_case.privacy\_case\_business\_user - sn\_grc.business\_user
Privacy developer \[sn\_privacy.developer\]Privacy developers can write custom scriptssn\_privacy.admin
If the Privacy Employee User application is installed, then the following roles are available.
Privacy employee user \[sn\_privacy\_emp.privacy\_employee\]Enables your employees to perform the following operations from the Employee Center: - Proactively request privacy impact assessments \(PIAs\) for new implementations, applications, and processes from the Employee Center. - Report privacy cases related to data privacy policy and regulatory violations. - Read and acknowledge organizational privacy policies - Create policy exceptions. - Create privacy issues.- sn\_grc.issue\_employee\_user - sn\_compliance.policy\_ack\_employee\_user - sn\_compliance.policy\_exception\_employee\_user
If the GRC: Privacy Lite User application is installed, then the following roles are considered as lite operators.
- sn\_privacy.assessment\_responder - sn\_privacy\_case.privacy\_case\_business\_user - sn\_privacy.business\_user - sn\_grc\_pdr.data\_owner\_adminUsers with the lite operator role can do the following: - Respond to privacy assessment tasks as business users. - Work on the processing activity as a business user when it’s assigned to you to collect the required details. - Respond to the processing activity's criticality risk assessments and object-based assessment. - Respond to the detailed privacy risk assessments on each risk identified on a processing activity. - Work on breach assessments and other privacy case tasks. - Respond to the assessment and investigation tasks assigned by the privacy team. - Work on personal data rights action tasks to handle data according to the requester's requests. - Respond to the assigned control attestations. - View, update, and close assigned issues. - Create, update, and close assigned remediation tasks. - Respond to the assigned manual indicator tasks. 

Parent Topic:Privacy Management reference