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Use › Privacy Case Management › Privacy Management › Governance › Risk › and Compliance
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Add or create an issue for a privacy case

Identify and manage issues related to the impacted areas for the reported privacy case. You can also create issues from the Privacy Case Management landing page.

Before you begin

Role required: sn_privacy_case.privacy_case_analyst

Procedure

  1. Navigate to All > Privacy Management > Privacy Workspace.

  2. Select the list

Image omitted: ws-list-icon.png
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icon.

  1. Select All Cases.

  2. Open the case for which you want to add an issue.

  3. Select the Issues related list and do one of the following.

OptionAction
To add an existing issue
  1. Select Add
  2. Select the issues you want to add.
  3. Select Add.
To create an issueRefer to the new issue creation form.
  1. Select Save.

Parent Topic:Using Privacy Case Management