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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Policy Acknowledgement dashboard

The Policy Acknowledgement dashboard gives you the acknowledgement status of the policies. It includes count of policy acknowledgements that have been accepted, declined, pending, past the due date of acknowledgement, exemptions requested, and those that are exempted.

Important: Starting with version 18.1.1 of the Policy and Compliance Management application, the Policy Acknowledgement dashboard is available in the Next Experience UI Framework.

If you are on Vancouver or Washington DC, you can view the dashboard in the Next Experience UI Framework.

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Policy Acknowledgement dashboard in the Next Experience UI Framework.

Required ServiceNow AI Platform roles

  • Compliance reader (sn_compliance.reader), needed to view the policy acknowledgement widgets.
  • Compliance administrator (sn_compliance.admin), needed to edit the dashboard.

Access the Policy Acknowledgement dashboard

To open the dashboard, navigate to All > Policy and Compliance > Policy Acknowledgement > Analytics Overview.

Note: You can view this dashboard directly from the Compliance Workspace as well. For more information, see View dashboards in Compliance Workspace

Reports

TitleTypeDescription
Policy acknowledgement statusDonut chartDisplays the overall status of the policy acknowledgements.
Policy acknowledgement status by PolicyBar chartDisplays the total number of acknowledgements related to each policy. The chart is stacked to display the overall acknowledgement status for each policy.
Past due acknowledgementsBar chartDisplays the total number of past due acknowledgements over a period of time.
Pending acknowledgementsBar chartDisplays the total number of pending acknowledgements related to each policy.
Policy ExceptionsListDisplays a list of policy exceptions.

Parent Topic:Analytics and Reporting solutions for GRC: Policy and Compliance Management