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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Document designer with Microsoft Word

Install the Document designer with Microsoft Word (sn_grc_doc_design) application. It extracts metadata (including fields, related lists, and reference fields with their associated elements) from ServiceNow® tables and enables the insertion of repeating content blocks (for example, 10 blocks for 10 issues) based on record count. When applied to specific records, the template generates a Microsoft Word document.

Before you begin

Role required: sn_bcm.admin, sn_bcm.manager

Procedure

  1. Navigate to System Applications > All Available Applications > All.

  2. Find the Document designer with Microsoft Word application using the filter criteria and search bar.

  3. Select Install.

    The Document designer with Microsoft Word application is installed in your ServiceNow® instance.

Related topics

Set up the template configurations