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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

GRC: integrations with third-party content

The GRC: integrations with third-party content application helps you to standardize the content integration process across various GRC applications by providing a common framework for your content providers.

In Australia, you can use the GRC: integrations with third-party content application with the GRC: Policy and Compliance integrator application. The GRC: Policy and Compliance integrator application provides the options that enable you to review, approve, and import the data into the Policy and Compliance Management tables.

You can install the GRC: integrations with third-party content application separately from the ServiceNow Store. When you download the GRC: Policy and Compliance integrator application from the ServiceNow Store, the GRC: integrations with third-party content application is downloaded automatically in your instance as shown in the following diagram.

Note: The GRC: integrations with third-party content application is not visible in the application navigator in an instance.

When the GRC: integrations with third-party content and GRC: Policy and Compliance integrator applications are downloaded in your instance, a user with the sn_grc_cim.admin role can execute the tasks that are related to the application workflow.

For more information on the user roles, see User roles for the integration process and Create a user with the sn_grc_cim.admin role.

  • User roles for the integration process
    You must assign the user roles that are required for the overall integration process that is associated with the GRC: integrations with third-party content and GRC: Policy and Compliance integrator applications.
  • Create a user with the sn_grc_cim.admin role
    Create a user with the sn_grc_cim.admin role to perform the tasks that are related to the content integration and import process.

Parent Topic:Governance, Risk, and Compliance integrations