Create New Digital Resilience Incident form
On the Create New Digital Resilience Incident form, fill in the fields.
| Field | Description |
|---|---|
| Number | Number of the case. This field is automatically set. For example, DRI000108. |
| Name | Name of the incident. For example, `DRI Case 1`. |
| Description | Description of the incident. |
| State | Workflow state of the incident. This field is automatically set to Draft. |
| Type | Nature or type of the incident. This field is automatically set to Digital Resilience Incident Case. |
| Subtype | Sub type of incident. For example, Documentation Loss. |
| Assignment | |
| Requester | Person who reported the incident. |
| Assignment group | Group assigned to the case. Note: The assignment group is preconfigured to the case type during configuration setup. |
| Approvers | Approvers of the incident. |
| Requested on behalf of | Name of the person on whose behalf you’ve created the incident. |
| Analyst | Analyst who analyzes and works on the incident. The analyst is a part of the Assignment group. |
| Watch list | People who must be aware of the incident. |
| Primary origin | |
| Source | Source of the case. This field is automatically set to Manual when the reporting case is manually created. |
| Schedule | |
| Date of discovery | Date that the case is discovered by you. For example, the case may have occurred on 18-02-2024, but is discovered by the user only on 12-03-2024. |
| Date of occurrence | Date that the case occurred on. For example, the case may have occurred on 18-02-2024. |
| Closed date | Date that the case is closed on. |
| Reported date | Date that the case gets reported on. |
| Pending approval start date | Date that the case was resolved on. |
| Approved date | Post case review date of the case. |
| Reporting status | |
| Regulatory reporting status | Primary cause of the case occurrence. Available options are:- Potentially reportable - Reportable |
| Regulatory area | Digital Operational Resilience Act |
| Activity | |
| Work notes \(Private\) | Notes or information regarding the case. |
| Comments \(Customer visible\) | Additional information regarding the case for the customers. |
| Option to compose an email about the case to the stakeholders. | |
| Attachments | Option to attach the PDF of the case. |