Business Continuity Management implementation

Use the steps in the Business Continuity Management application checklist to download the Business Continuity Management from the ServiceNow Store, and get it ready for operation.

The flow of implementation steps in the checklist are illustrated here.

Information on the checklist

For information on the steps that are mentioned in the Graphical flowchart of BCM implementation checklist, see the following sections:

• To install Business Continuity Management from ServiceNow Store, see Install Business Continuity Management from ServiceNow Store.
• To learn about BCM roles, see Components installed with Business Continuity Management.
• To learn about the administration setup listed in the flowchart, see General administration setup for BCM. Refer to this section for information on the following tasks:
  • To define the primary elements to recover in a business crisis, see Configure element definition.
  • To define the category of impact on your business in the event of a crisis, see Configure impact category for BIA.
  • To configure an impact rating to assess an impact category, see Configure impact ratings.
  • To define a recovery tier based on the recovery time objective to assess the impact, see Configure recovery tiers for BIA.
  • To set up a recovery timeframe for the recovery tier, see Set up recovery timeframes.
  • To draft the documentation sections for a business continuity plan, see Configure documentation section.
  • To create a loss scenario, see Configure loss scenarios in the plan.

• To configure a BIA template for the impact categories, see Configure BIA templates with legacy assessment.

  Note: When you create a business impact analysis in BCM UIB Workspace, you can assign a BCM lead to the analysis in the BIA form itself.

• To configure a plan template for a loss scenario, see Configuring plan template.

  Note: When you create a business continuity plan in BCM UIB Workspace, you can assign a BCM lead to the plan in the BCP form itself.