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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Record producers for Financial Services Operations applications

A record producer enables your users to submit banking requests from the Banking Service catalog and Consumer Service portal and stores the requested information as a record in the associated table.

The following table lists the record producers that are available with Financial Services Operations applications. The record producers are available in the Record Producer [sc_cat_item_producer] table.

ApplicationRecord producerAssociated Table name
Financial Services Payment OperationsBeneficiary Claim Non-Receipt​Payment Inquiry Case \[sn\_bom\_payment\_inquiry\]
Payment made In ErrorPayment Inquiry Case \[sn\_bom\_payment\_inquiry\]
Internal ClaimClaim \[sn\_bom\_payment\_claim\]
Create Claim CaseClaim \[sn\_bom\_payment\_claim\]
Financial Services Card OperationsApply for a new credit cardNote: This record producer is available with the demo data. However, as an admin, you can use it to create credit card record producers for each of your credit card product models.Credit Card Service \[sn\_bom\_credit\_card\_service\]
Increase Credit Limit RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]
Temporary Increase Credit Limit RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]
Decrease Credit Limit RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]
Block Credit Card RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]
Unblock Credit Card RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]
Close Credit Card RequestCredit Card Service \[sn\_bom\_credit\_card\_service\]