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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an insurance product model

Create an insurance product model for an insurance policy that is sold to a customer by using the Insurance claims application. The insurance product model defines the product type, which customers that the policy is for, and the coverage specifications.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > System Definition > Tables.

  2. In the Label column, search for either the personal insurance model or the commercial insurance model.

Personal insurance modelSearch for and select Personal lines insurance product model.
Commercial insurance modelSearch for and select Commercial lines insurance product model.
  1. On the Columns tab, in the Label column, search for and select Service Type.

  2. Set the application scope in your instance to Expanded Model and Asset Classes.

  3. On the Choices tab, select New.

  4. On the form, fill in the fields.

    FieldDescription
    TableTable for either a personal insurance model or a commercial insurance model. You can select personal insurance model for a personal lines insurance product or commercial insurance model for a commercial lines insurance product,
    LabelDisplay name of the product insurance model.
    ValueName of the product insurance model in snake case.
  5. Select one of the following insurance models to navigate to.

    Insurance modelNavigation
    Personal insurance modelNavigate to All > Financial Services Operations > Products > Personal Insurance Models.
    Commercial insurance modelNavigate to All > Financial Services Operations > Products > Commercial Insurance Models.
  6. Select New.

  7. On the form, fill in the fields.

    FieldDescription
    NameName of the insurance product model.
    Product codeUnique identification code for this insurance product.
    Product typeInsurance product type that you created earlier in this procedure.
    SpecificationCoverage Specification. For more information, see Coverage specification.
    Short descriptionBrief description of this product model.
  8. Select Submit.