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Integrate › Financial Services Operations \(FSO\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Financial Services Operations Integration with Guidewire

The Financial Services Operations Integration with Guidewire application enables insurers to integrate with the cloud version of the Guidewire InsuranceSuite, in order to support different business use cases with respect to policy servicing, claim servicing, or billing.

Overview of the application

By seamlessly integrating with Guidewire, the Financial Services Operations Integration with Guidewire application enables your agents to use FSO applications to manage insurance related cases and tasks.

Key features of the integration

With the Financial Services Operations Integration with Guidewire, you can do the following:

  • Integrate your Guidewire Cloud account to enable capabilities for claims, policy servicing, and underwriting onto the ServiceNow AI Platform.
  • Enable your fulfillers to create and manage cases easier.
  • Provide better and faster service for your customers, which can lead to increased customer satisfaction.
  • Enable your organization to enhance the end-to-end digital insurance processes.

Learn about this integration

Parent Topic:Integrate applications