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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Create an X.509 Certificate

Create an X.509 certificate record in ServiceNow by uploading a Java Key Store (JKS) file and configuring the certificate settings. This enables secure authentication and encryption for Card Data Security applications.

Before you begin

Role required: admin

This task requires a JKS file created for Card Data Security. See Create a JKS file for more information.

Procedure

  1. Navigate to All > System Definition > Certificates.

  2. Select New.

  3. Enter the following field values.

    FieldValue
    Name<Name of the certificate>
    TypeJava Key Store
    Key store password<The key store password defined when generating the JKS file>
  4. Select the attachments

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icon.

  1. Select the JKS file to attach the file to the record.

  2. Select the related link Validate Stores/Certificates.

    An information message saying "Valid key_store" displays if validation is successful.

  3. Select Update.

Result

A certificate record is created.

What to do next

Set up a JWT key.