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Mastercard › Integrate › Financial Services Operations \(FSO\)
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configuring Financial Services Operations Integration with Mastercard

Plan and configure your implementation of Financial Services Operations Integration with Mastercard.

Configuration overview

To configure Financial Services Operations Integration with Mastercard on your ServiceNow instance, you need to set up a sequence of tasks.

  1. Set up Mastercard spoke

    Use the Integration Hub to integrate Mastercard Spoke with your ServiceNow instance.

  2. Install Financial Services Operations Integration with Mastercard

    You can install the Financial Services Operations Integration with Mastercard (com.sn_fso_intg_mc) application from the ServiceNow Store. The application installs related applications and plugins if they are not already installed.

  3. Set up instance credentials.

    Configure the Financial Services Operations Integration with Mastercard application by using the Mastercard connection and credential record to authenticate ServiceNow requests.