Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Activate Mastercard Spoke

Activate the Mastercard Spoke in Integration Hub from the ServiceNow Store, enabling organizations to manage the full card dispute life-cycle. You can then use the spoke to efficiently search transactions, create claims, and process chargebacks, pre-arbitration, and arbitration case filings.

Before you begin

Role required: admin

Procedure

  1. Navigate to All > Process Automation > Flow Designer.

  2. To customize the connection configuration, access the connection settings in Flow Designer > Connections and select Mastercard.

    For more information on how to update the connection configuration, see Mastercard Spoke.