Track inventory
View a map that shows stockrooms with available parts relative to your location.
Before you begin
Role required: wm_agent
About this task
As an agent, you can search parts from your personal stock room, peer stockrooms, and warehouse to complete your work order tasks. The stockroom location information appears in the form of interactive map and cards in the Asset map page.
Procedure
Open the ServiceNow Agent application.
Tap Inventory.
Search for parts.
Tap Inventory.
Enter a keyword in the search panel.
Tap the Search icon ()
Check part availability.
Tap Inventory.
Tap Check availability.
Tap Model.
Search for and select the part model.
In the Radius field, enter the radius in miles to search the parts within the specified distance.
Note: The system considers your current location the source location and displays the stockrooms within the specified radius.
View substitutes of the selected part model by selecting Search for substitutes.
Tap Next.
Perform one of the following actions.
| To | Do this |
|---|---|
| Search for parts | 1. Enter a keyword to search parts. 2. Tap the Search icon \( Image omitted: search\_icon.png \) |
| Check part availability with your preference |
Note: The system considers your current location as the source location and displays the stockrooms within the specified radius.
|
| Reconcile assets between a physical location and the system | For more information, see Perform asset audit for personal stockrooms. |
Result
The stockroom locations' information appear in the form of interactive map and cards in the Asset map screen. You can select the desired stockroom and request inventory.