View job site maps on ServiceNow Agent
View a map of the job site and get directions to the specific on-site location.
Before you begin
The Site Mapping for Field Service Management plugin (com.[complete-plugin-id]) must be activated before viewing site maps. Only one job can be displayed at the site at a time. For more information, see Activate Site Mapping for Field Service Management.
Role required: wm_agent
Procedure
Select My work.
Select a work order task.
Select Site.
Select Get directions.