Reference › Field Service Management
Roles required for Field Service Guided Setup
Different roles are required to perform various steps in Field Service Guided Setup.
| Step | Role required |
|---|
| Define Locations | import_admin |
| Create Users | user_admin |
| Create Groups | user_admin |
| Assign Group Roles | user_admin |
| Step | Role required |
|---|
| Define Model Categories | sn_cmdb_admin |
| Create Product Models | sn_cmdb_admin |
| Create Stockrooms | wm_admin |
| Create Stock Rules | wm_admin |
| Create Assets | wm_admin |
| Step | Role required |
|---|
| Create Work Order Task Types | personalize_dictionary |
| Set Up View Rules | delegated_developer |
| Set Up UI Policies | ui_policy_admin |
| Set Up Client Scripts | client_script_admin |
| Set Up Business Rules | business_rule_admin |
| Set Up UI Actions | ui_action_admin |
| Set Up Process Flow Formatter | workflow_admin |
| Set Up Roles | user_admin |
| Set Up ACLs | wm_admin |
| Set Up Work Categories | wm_admin |
| Set Up Work Types | wm_admin |
| Setup Field Service Management Configuration | wm_admin |
| Set Up Work Configuration | wm_admin |
| Step | Role required |
|---|
| Configure Field Service Management | wm_admin |
| Work Order Templates | wm_admin |
| Scheduling and Dispatch | wm_admin |
| Define SLAs | wm_admin |
| Self-Service Appointment Booking | wm_admin |
| Step | Role required |
|---|
| State Flows | wm_admin |
| UI Actions | ui_action_admin |
| Questionnaires | wm_admin |
| Time Recording | wm_admin |
| Contextual Search | wm_admin |
| Step | Role required |
|---|
| Create Maintenance Plans | wm_admin |
| Create Maintenance Schedules | wm_admin |
| Step | Role required |
|---|
| Input Google Maps API Key | wm_admin |
| Enable Google Maps API Travel Time | wm_admin |
| Step | Role required |
|---|
| Onboard Contractor Company | admin |
| Onboard External Manager | user_admin |
| Create Group | user_admin |
| Configure Group selection criteria | user_admin |
| Onboard External Agent | user_admin |
Parent Topic:Field Service Management reference