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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Roles required for Field Service Guided Setup

Different roles are required to perform various steps in Field Service Guided Setup.

StepRole required
Define Locationsimport_admin
Create Usersuser_admin
Create Groupsuser_admin
Assign Group Rolesuser_admin
StepRole required
Define Model Categoriessn_cmdb_admin
Create Product Modelssn_cmdb_admin
Create Stockroomswm_admin
Create Stock Ruleswm_admin
Create Assetswm_admin
StepRole required
Create Work Order Task Typespersonalize_dictionary
Set Up View Rulesdelegated_developer
Set Up UI Policiesui_policy_admin
Set Up Client Scriptsclient_script_admin
Set Up Business Rulesbusiness_rule_admin
Set Up UI Actionsui_action_admin
Set Up Process Flow Formatterworkflow_admin
Set Up Rolesuser_admin
Set Up ACLswm_admin
Set Up Work Categorieswm_admin
Set Up Work Typeswm_admin
Setup Field Service Management Configurationwm_admin
Set Up Work Configurationwm_admin
StepRole required
Configure Field Service Managementwm_admin
Work Order Templateswm_admin
Scheduling and Dispatchwm_admin
Define SLAswm_admin
Self-Service Appointment Bookingwm_admin
StepRole required
State Flowswm_admin
UI Actionsui_action_admin
Questionnaireswm_admin
Time Recordingwm_admin
Contextual Searchwm_admin
StepRole required
Create Maintenance Planswm_admin
Create Maintenance Scheduleswm_admin
StepRole required
Input Google Maps API Keywm_admin
Enable Google Maps API Travel Timewm_admin
StepRole required
Onboard Contractor Companyadmin
Onboard External Manageruser_admin
Create Groupuser_admin
Configure Group selection criteriauser_admin
Onboard External Agentuser_admin

Parent Topic:Field Service Management reference