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Configure the Now Mobile Agent application › Setting up Field Service Mobile Agent › Configure › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure special handling notes for the Now Mobile Agent application

Use special handling notes to notify users about important information on an individual work task.

Before you begin

Role required: sn_shn.admin

Procedure

  1. Navigate to All > Special Handling Notes > Configuration.

  2. Click New.

  3. Select a table in the Table name field.

  4. If desired, select one or more Related Fields.

  5. Click Submit.

  6. To modify special handling notes properties, see Configure special handling notes properties.