Field Service Management workflow examples

The sample workflows in this section provide examples of how you can use Field Service Management to resolve issue faster, prevent issues from occurring, and work seamlessly across organizations.

• Field Service operations workflow example
  This Field Service operations workflow example shows how a clinical engineering manager at a healthcare provider handles an MRI scanner issue that can be resolved with a firmware upgrade.
• Field Service preventive maintenance workflow example
  This Field Service preventive maintenance workflow example provides an example of an aircraft maintenance manager setting up a maintenance plan to trigger a diagnostic alert after every 25 hours of flight time.
• Field Service IT workflow example
  This example describes a coordinated Field Service and IT service management situation.