View Schedule Optimization logs

View the Schedule Optimization logs to gather insights from each optimization attempt.

Before you begin

Role required: wm_admin

Set the Schedule optimization logging level.

About this task

You can access system messages for all optimization runs that occur throughout the day.

Procedure

1. All > Field Service > Schedule Optimization > Logs.

Parent Topic:Configuring log levels for detailed optimization analysis

View Schedule Optimization logs for batch or intraday runs

View the Schedule Optimization logs to gather insights from each batch or intraday optimization run.

Before you begin

Role required: admin

Set the Schedule optimization logging level

About this task

You can view system messages for both batch runs and intraday runs, including the on-demand and prioritized modes of intraday.

Procedure

1. Navigate to the module that matches the record type you want to view.

   • To view system messages for a Batch run, navigate to All > Field Service > Schedule Optimization > Batch Optimization > Batches.
   • To view system messages for an Intraday run, navigate to All > Field Service > Schedule Optimization > Intraday Optimization > Jobs.
   • Select the record that you want to view.

2. In the Related Links select Show log entries.

   The scheduled job generates logs after the batch runs.