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Using Dispatcher Workspace › Assigning tasks from Dispatcher Workspace › Scheduling and dispatching › Use › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Select Assignment groups in Dispatcher Workspace

Select assignment groups in Dispatcher Workspace to see a list of agents in the assignment group.

Before you begin

Role required: wm_dispatcher

About this task

You must have Enable single select groups / territories off in settings to select multiple territories. For more information, see Enable Dispatcher Workspace settings.

Procedure

  1. Navigate to All > Field Service > Dispatching > Dispatcher Workspace..

  2. Select Dispatcher Workspace.

  3. Select Assignment Groups

Image omitted: territory-group-select.png
assignment groups.

  1. Select the assignment groups that you want to see.

  2. Select Apply.