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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Example- Schedule Optimization validation messages

An example of Schedule Optimization validation messages.

  • Example of an Error message type: Agent Missing Work Schedule – If a technician doesn’t have a defined work schedule, they’re excluded from the Optimization run.
Image omitted: so-error-message.png
Schedule Optimization error message
  • Example of a Warning message type: Agent Missing Location – If a technician doesn’t have a home location assigned, they’re excluded from the Optimization run and aren't considered for task assignments.
Image omitted: so-warning-message.png
Schedule Optimization warning message

Parent Topic:Configuring log levels for detailed optimization analysis