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Integration with Change Management › Integrating Field Service Management with other applications › Configure › Field Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

View work order details from a change request using the Mobile Agent application

View the work order details for the related change request from your Mobile Agent application.

Before you begin

Roles required: wm_agent, sn_change_read

Procedure

  1. Navigate to the Mobile Agent application.

  2. Tap My Work.

  3. In the My Tasks section, open the task.

  4. In the Details tab, tap Initiated from.

  5. Tap Details to view the change request details.