Skip to content
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Time Recording for Field Service components

The plugins and roles for the Time Recording for Field Service.

Plugins

Activation of the Time Recording for Field Service (com.snc.wm_time_recording) plugin activates these related plugins if they are not already active.

PluginDescription
Time Card Management\[com.snc.time\_card\]Enables time card users such as task assignees to report and track their time for the assigned tasks.
Cost Management\[com.snc.cost\_management\]Enables tracking configuration item costs. The costs can be allocated to business units and used in reports.

Roles

Time Recording for Field Service adds the following roles:

RoleDescription
Time card usertimecard\_userCreate time worked records, time cards, and time sheets. Users with the wm_agent role inherit the timecard_user role.Note: This role restricts access to the time sheets, time cards, and time worked records created by the agent.
Time card admintimecard\_adminView, approve, and reject time cards and time sheets. Users with the wm_manager role inherit the timecard_admin role.Note: This role restricts access to the time sheets, time cards, and time worked records created by the agents in the groups assigned to the manager.

Parent Topic:Components installed with additional plugins for Field Service Management