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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Modify the Operational Sustainability Integration with Watershed

Modify the Operational Sustainability Integration with Watershed configurations to specify how you want to import data from Watershed to generate metrics.

Before you begin

Role required: sn_esg.program_manager

About this task

The ServiceNow AI Platform provides a pre-configured integration to import data from Watershed. However, you can update or modify the configuration properties based on your requirements. For example, when you modify the configuration, you can specify if you want the system to automatically create metric definitions or if you want to override metric data.

Procedure

  1. Navigate to All > Operational Sustainability Management > Watershed > Metric Integration.

  2. On the Metric Integrations page, select Watershed Integration.

  3. On the form, edit the fields as required.

    FieldDescription
    NameName of the mapping.
    SourceSource of the mapping. This field is automatically set to Watershed Data.
    Domain areaDomain from which the integration is created. This field is automatically set to Operational Sustainability Management when the integration is created from Operational Sustainability Management.
    Source tableThe source table is automatically set to Watershed Data.
    Automatically create metric definitionOption to automatically create the metric definitions during data import.
    Automatically create metric unitOption to automatically create the metric unit during data import.
    Automatically create entity typeOption to automatically create the entity type during data import.
    Automatically create entityOption to automatically create the entity during data import.
    Overwrite metric dataOption to overwrite metric data during data import.
  4. Select Update.

Parent Topic:Integrating Operational Sustainability Management (formerly ESG) with Watershed