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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Map a goal to a material topic

Map a goal to a material topic so that you can track the actions being taken for the chosen topic. Based on this mapping exercise, you can act on the goals with the most significant material impact.

Before you begin

Role required: sn_esg.program_manager

About this task

You can add or remove goals from a material topic only when the material topic is in the Draft state. In other workflow states (Approval, Materiality Assessment, Monitor, or Retired), you cannot add or remove goal associations. This restriction applies to both material topics created in ServiceNow and material topics imported from Socialsuite.

Procedure

  1. Navigate to All > Operational Sustainability Management > Operational Sustainability Workspace > Lists > Program Setup > Material topics.

  2. Open the material topic to which you want to map a goal.

  3. To add a goal, do the following:

    1. Select the Goals related list.

    2. Select Add.

    3. Select the goals to add.

    4. Select Add.

    5. Select Save.

Result

The goal is mapped to the material topic. This goal can now track the progress toward your chosen theme or topic.

Parent Topic:Create an Operational Sustainability Management (formerly ESG Management) goal