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Setting up Workplace Space Mapping › Configure › Workplace Space Mapping › Workplace Service Delivery › Employee Service Management
Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Customize the map properties

Customize how your map renders in the Workplace Service Portal by configuring Workplace Space Mapping properties.

Before you begin

Role required: admin

About this task

Indoor maps properties are specific to ServiceNow AI Platform capabilities. Map properties are customizable and define and determine the appearance of the legend, labels, or text that is displayed on an indoor map. Select Indoor Mapping or Mappedin as your map provider. Indoor Mapping is an inbuilt map provider with Workplace Service Delivery.

Note: The map legend is available only on the map view in Workplace Core > Workplace services portal > Make a reservation.

Procedure

  1. Navigate to Space Mapping > Map properties.

  2. Set the map properties based on your preference.

    For more information about the map properties, see Properties installed with Workplace Space Mapping.

  3. Click Save.

Parent Topic:Setting up Workplace Space Mapping