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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Managing visitor registrations

As an admin and as a reception staff, you can track visitor registrations and update their status while the visitors are on the premises.

As an admin and as a reception staff, you can perform the following actions on visitor registrations:

  • Register visitors using the application as well as the service portal.
  • View all the visitor registrations.
  • View any visitor registrations for the current day or which were created by you.
  • Create visitor-related services for your employees as a self-service.
  • Monitor visitor registrations using the Visitor Reception Dashboard.
  • Create visitor policies and assign it to workplace locations.

As an admin, you can also view visit logs containing details about the state changes for the visitor registrations.

  • Use the receptionist portal
    Use the receptionist portal to manage visitor activity in your workplace.
  • Update a visitor registration
    Track visitor registrations and update the status of a visitor while the visitor is on the premises.
  • View visitor registrations
    View visitor registrations submitted through the service portal. You can view all visitor registrations, the ones for the current day, and the ones that were made by you.
  • View visitor policy confirmations
    View policy confirmations that were submitted by the visitors.
  • Visitor registration states
    The visitor logs display the current state of visitor registrations. These states can be changed to other states.
  • Anonymize a visitor
    As an admin, you can anonymize a visitor to delete the visitor record and all the details of the visitor. Any future registrations of the visitor are canceled.
  • Apply visitor management archive policy
    Apply the archival policy for Workplace Visitor Management. The archival policy will archive old visitor records and visitor registration records that are more than one year old.

Parent Topic:Workplace Visitor Management