Create a record producer for visitor management
Make visitor-related services available to employees as a self-service option. Create a record producer to display these services as catalog items in the Workplace Services catalog.
Before you begin
Role required: sn_wsd_visitor.admin
Procedure
Navigate to All > Workplace Visitor Management > Administration > Record producers.
Click New.
On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the record producer. |
| Table name | Visitor Registration (sn_wsd_visitor_visitor_registration) table that the record producer is associated with. Note: Make sure that the Visitor Registration table for the record producer matches that of the associated workplace service. |
| Model | Product model table if relevant for the record producer. |
| Application | This field is set to `Workplace Visitor Management`. |
| Active | Option to activate the record producer for use. |
| Expand help for all questions | Select this option to enable users to expand help for all questions. |
Fill the following tab fields appropriately:
- What it will contain
- Accessibility
- Generated Record Data
- Portal Settings
- In the What it will contain tab, provide the following script:
var visitorService = new sn_wsd_visitor.WSDVMVisitorService(); visitorService.createVisitorRegistrationRecord(producer, current.sys_id); producer.portal_redirect = "?id=my_requests";In the Variables tab, configure the variables for the Workplace Services catalog item as appropriate.
Variables collect information from the user, and are used to ask questions and map answers to fields.
To learn more about the different types of variables and how to configure them, see Types of service catalog variables.
Click Submit.
Result
The record producer is created.
Parent Topic:Configuring Workplace Visitor Management
Related topics
Install Workplace Visitor Management
Create a visitor badge template
Configuring Workplace Visitor Management for Workplace Services Kiosk