Configure › Workplace Service Delivery for Mobile › Workplace Service Delivery › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Mobile Wayfinding Administration

Configure map providers to enable Workplace Service Delivery for Mobile users to get directions to another workplace easily.

Mobile wayfinding functionality is available for mobile users.

Note: Indoor Mapping spatial map data and objects can be integrated in Workplace Service Delivery and viewed using responsive mobile.

Create a custom Map provider. Configure Indoor mapping as your map providers so that directions are displayed from one location to another.

For more information, see Configure a custom Map provider.
Configure a custom Map screen. Configure map screens for wayfinding.

For more information, see Configure a custom map screen.
Indoor Navigation User profile: Use an employee's workplace profile for wayfinding. The Get directions option appears based on these conditions.
- Employee must have a floor map configured Indoor Mapping or Mappedin.
- Indoor wayfinding-My Reservation: Get directions to a location from the reservation details page. The specified location must have a floor map defined to view the Get Directions option. For more information, see Get directions to a workplace. Employees must have an ongoing reservation. If there is no reservation, the location specified in the employee's workplace profile is used.
Configure a custom map screen
Configure a map screen to see location-based information on a map from a mobile app. The map highlights points of interest and users can switch between a map view and list view.
Configure a custom Map provider
Configure map providers so that directions are displayed from one location to another in Workplace Service Delivery for Mobile