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Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Install Workplace Reservation Management

Install the Workplace Reservation Management application from ServiceNow Store applications. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Before you begin

Complete the following setup checklist for a smooth installation and configuration.

Setup tasksDescription
Verify that Workplace Service Delivery - Core (sn_wsd_core) plugin of minimum version 2.0 is activated.Navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions that your organization has purchased.

Role required: admin

About this task

Activate the Workplace Service Delivery - Core plugin (sn_wsd_core) of minimum version 2.0 in your ServiceNow instance before you install Workplace Reservation Management.

Procedure

  1. Navigate to System Applications > All Available Applications > All.

  2. Find the application using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find an application, you may have to request it from ServiceNow store.

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

  3. Click Install.

  4. In the Application installation dialog box, review the application dependencies.

    Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If there are any plugins or applications that need to be installed, you must install them before you can install Workplace Reservation Management.

  5. If demo data is available and you want to install it, click Load demo data.

    Demo data comprises sample records that describe application features for common use cases. Load demo data when you first install the application on a development or test instance.

    Important: If you don't load the demo data during installation, it's unavailable to load later.

  6. Click Install.

Parent Topic:Configure Workplace Reservation Management portal

Related topics

Add a workplace space for reservation

Add a workplace room for reservation

Configure a reservable module

Assign spaces to an area

Create a standard service

Create a flexible service

Create a workplace service to provide an extra service for a reservation

Create a reservable view

Create a user criteria record

Configure a reservable purpose

Create a quick reservation time slot

Configure virtual meeting providers

Configure Microsoft Teams as virtual meeting provider

Connect Workplace Reservation Management with Microsoft Teams

Connect Workplace Reservation Management with Zoom

Display permanent seat assignments on floor maps

Display name of the person reserving a space

Manage check-in and check-out reservations

Configure automatic check-in for reserved spaces

Configure reservation multi-day settings in Reservable Module

List of plugins (Australia)