Configure › Workplace Reservation Management › Workplace Service Delivery › Employee Service Management

Release: Australia · Updated: 2026-03-12 · Official documentation · View source

Configure Microsoft Teams as virtual meeting provider

Set Microsoft Teams as your virtual meeting provider.

Before you begin

Ensure the following:
- Update the Workplace Reservation Management application only after installing the Microsoft Teams spoke. Otherwise, you must repair the Workplace Reservation Management application.
- Microsoft Teams works only with a Microsoft account (Exchange Online, Exchange OnPrem). If you have both Google and a Microsoft Teams account, the virtual meeting provider cannot be added. If you want to create a Microsoft Teams account, you must create a Microsoft account. The Microsoft Teams account is mapped to the Microsoft account and not to the Google account.
- For Microsoft Teams, to create a meeting link on behalf of other users, refer to Microsoft documentation.

The Workplace Reservation Management application provides the Template virtual meeting provider by default. After you setup a connection between Workplace Reservation Management and Microsoft Teams, the system, by default, provides the Microsoft Teams virtual meeting provider configured with the following flows:

Field	Flow
Create meeting	`Create Microsoft Teams Meeting`
Get meeting details	`Get MS Teams Thread ID`
Get recording	`Get Microsoft Teams Recording`

For more information on how to create a flow, refer to Create a flow.

Important: The virtual meeting providers are deactivated by default. Change the Active status of the desired virtual meeting provider to true to start using.

Role required: sn_wsd_rsv.admin

Procedure

Connect Workplace Reservation Management and Microsoft Teams.

To create a connections, refer to Connect Workplace Reservation Management with Microsoft Teams.

After the connection is configured, the application by default provides with the Microsoft Teams virtual meeting provider.
Navigate to All > Workplace Reservation Management > Administration > Virtual Meeting Providers.
Select Microsoft Teams.
On the form, to activate, select the Active check box.